Use the Systemspotting Drill when you want fresh inspiration for how to get things done.
- Attentive and receptive mindset
- New starting places for system design
- Opportunities for serendipitous connections
- Team bonding and boldness
- Brown paper bag
Introduce the Systemspotting Drill.
Have Wrong Thinkers divide into duos or trios.
IHave Wrong Thinkers find three existing systems in the surrounding environment that work very well.
Ask Wrong Thinkers to email photographs or videos of the systems they discover to: firstname.lastname@example.org or a support person.
Have Wrong Thinkers take notes on how the system works, why they believe it works well, and what they might steal from the system.
Upon their return, have Wrong Thinkers identify the systems they spotted on Post-its and place those in a brown paper bag.
Ask teams to share the highlights from their Systemspotting.
The systems can be simple, for example: order taking at Starbucks or a crosswalk.
Have Wrong Thinkers pull out Post-its from the brown paper bag to randomly select the starting point for a Let Go Drill (see Pairs Well With below).
Keep in mind that Wrong Thinkers will be slow to leave, and slow to return. The bigger the group the more time you should allow for departure and return. Allow a 10–15 minute window for returning groups. We often schedule a 15 minute break or put in a 15 minute time buffer at the end of this drill.
When to use the Drill
How to introduce the Drill
Tips for facilitating the Drill